Payment Policy

Last Updated: September 11, 2026

Payment Policy

At Futtigo, we aim to provide a straightforward and convenient payment experience for customers purchasing women's footwear through our online store.

This Payment Policy explains the payment methods available on our website, how payments are processed, and the general terms that apply when placing an order.

By placing an order with Futtigo, you acknowledge and agree to the payment terms described below.

Accepted Payment Methods

We accept several payment methods to make checkout convenient for our customers. Available payment options may include:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal Wallet
Shop Pay
Visa

The payment methods available to you may depend on your location, device, browser, and the payment options supported at checkout.

Please select an available payment method during checkout and complete your payment through the provided payment processing system.

Payment Processing

Payments are processed through the payment options available at checkout. When you select a payment method, you may be redirected to or interact with the relevant payment provider to complete the transaction.

Futtigo does not require customers to send payment details directly to us by email, message, or any other informal method. Please complete payments only through the checkout process provided on our website.

Order Confirmation

After placing an order, you will receive an order confirmation or other available confirmation through the contact information provided during checkout.

An order confirmation indicates that your order has been received. It does not necessarily mean that the order has been fully processed or shipped.

If there is an issue with payment authorization, product availability, or order details, we may need to contact you before completing the order.

Payment Authorization

Some payment methods may require authorization or verification before an order can be completed.

If a payment is declined, incomplete, or requires additional verification, the order may not be processed until the payment issue is resolved.

Customers should ensure that the payment information provided at checkout is accurate and that the selected payment method is available for use.

Currency and Pricing

Product prices are displayed on our website in the currency indicated at checkout or on the relevant product page.

The final amount payable may include applicable taxes, shipping charges, or other fees, where relevant. Any applicable charges will be shown during the checkout process before the order is completed.

Currency conversion rates, international transaction fees, or other charges imposed by a customer's bank or payment provider may vary and are outside Futtigo's control.

Payment Security

We take reasonable steps to support a secure online shopping experience. Payment information is handled through the payment processing systems available at checkout.

Customers should avoid sharing payment details, passwords, or other sensitive information through unsecured communication channels.

If you notice an unfamiliar transaction or believe your payment information may have been compromised, please contact your payment provider directly and notify us if the issue relates to an order placed with Futtigo.

Failed or Incomplete Payments

If a payment does not complete successfully, you may need to return to checkout and select another available payment method.

An order is not considered successfully placed until the checkout process has been completed and an order confirmation has been issued.

If you believe you have been charged but have not received an order confirmation, please contact our support team with the relevant order or payment details available to you.

Refunds and Payment Reversals

If a refund is approved under our applicable Refund Policy, the refund will generally be issued to the original payment method used for the order, where possible.

The time required for a refund to appear in your account may depend on your bank, card issuer, or payment provider. Futtigo does not control the processing time after a refund has been issued.

For more information about eligibility, return conditions, and refund processing, please review our Refund Policy.

Changes to Payment Methods

We may add, remove, or update available payment methods from time to time. The payment options shown at checkout represent the methods currently available for your order.

Any changes to payment availability do not affect payments already completed, except where required by applicable law or the relevant payment provider's terms.